Contact

Estate Contacts & Service Requests

Resident assistance

Estate Queries & Complaints

Use the contact details below for estate, financial, security, emergency and municipal matters. You can also submit an estate query or complaint using the form on this page.

Debtors Manager

Karin Coetzee

Email: karin@residentiatrust.co.za
Tel: 021 975 6794 (ext. 707)

The Debtors Manager should be contacted for all questions relating to your invoice, statement, account, payments made, arrears and legal account handovers.

City services

Municipal Issues

Include your name, erf number or account number, street address, and a brief description of the fault.

Reference Number

Ensure you receive a reference number for your service request. This number is crucial for tracking the progress of your request.

Fault Types

A wide range of faults can be reported, including leaking water pipes, broken streetlights, power outages, blocked drains, uncollected refuse, and more.

Online enquiry

Complete the form and a unique Zevenwacht Country Estate reference number will be generated after a successful submission. Please keep the reference number for follow-up purposes.

Submissions are sent to the Portfolio Manager.

A reference number is generated only when the message is successfully accepted for sending.